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Platform Document

Platform Verification & Membership Information

SecuredStays LLC, d/b/a Vettury  ·  Tampa, Florida  ·  support@vettury.com

This document is separate from your FCRA Disclosure. It contains non-FCRA information about what your verification status means and how identity and ownership verification work on the platform. Travelers should have already received and signed the FCRA Disclosure & Authorization as a separate document if a consumer report is involved in their use of the platform.
Last updated: October 2026  ·  SecuredStays LLC, d/b/a Vettury, a Grimaxca Enterprises LLC company
01

Membership Determination (Travelers)

Your traveler membership is based on identity verification and, where applicable, professional license verification — Vettury does not run, receive, or transmit consumer reports on travelers, and does not make an eligibility determination based on criminal history, eviction history, or credit:

Access Level
Criteria
What It Means
Standard Verified Access
Identity confirmed via Stripe Identity, professional license confirmed where applicable via Nursys, active membership, and assignment verified
Full platform access, subject to the terms of your lease agreement.
Access Not Yet Granted
Identity verification or license verification is incomplete, cannot be confirmed, or membership is not active
Full platform access is withheld until the outstanding step is completed. You may be asked to resubmit documentation or contact support.
PRIVACY NOTE: Vettury does not collect or hold a credit score, criminal history, or eviction history for travelers. Owners see only your ID Verified status and, if you choose to share it, your own Portable Tenant Screening Report. Nothing beyond that is disclosed by Vettury.
02

Traveler Screening & Individualized Assessment

Vettury does not review travelers' criminal or eviction history and does not make an eligibility or denial determination based on it. Travelers obtain their own Portable Tenant Screening Report (PTSR) directly from Portable Tenant and choose whether, and with which property owners, to share it. Vettury hosts the conversation thread but does not participate in preparing, transmitting, or evaluating that report.

Any individualized-assessment process for criminal or eviction history described in a traveler's PTSR, and any adverse-action obligations that follow from an owner's review of it, rest with Portable Tenant and with the property owner who receives the report — not with Vettury. Questions about a specific screening result should be directed to Portable Tenant or to the owner who requested it, as applicable.

03

Identity Verification — Stripe Identity (All Users)

All Vettury users — both travelers and property owners — are required to complete identity verification through Stripe Identity before accessing any platform features. This verification involves:

Submission of a government-issued photo identification document (driver's license, state ID card, or U.S. passport)

A real-time selfie or facial image for biometric matching against the submitted identification

Stripe Identity is NOT a consumer reporting agency under the FCRA. Identity verification does not produce a consumer report and is governed separately by the Stripe Identity Terms of Service (stripe.com/legal/identity) and Stripe's Privacy Policy (stripe.com/privacy). Biometric data collected by Stripe is retained and deleted per Stripe's data retention policies. Vettury does not store biometric data.
04

Property Ownership Verification (Property Owners Only)

In addition to identity verification and criminal background screening, all property owners must pass property ownership verification before any listing is approved and made visible to travelers. This verification confirms that the person listing a property is the legal deed owner or an authorized agent of the entity that owns it.

Ownership Type
Verification Method
Individual owner
Automated lookup against public deed records via RentCast. The name on the deed is matched against the owner's Stripe Identity-verified name. A sufficiently close match is auto-verified; anything below that, or no deed name on record, is held for manual review by Vettury compliance staff.
LLC, Corporation, or Trust
Owner uploads authorization documentation (e.g. operating agreement, corporate resolution, or trust document naming them as trustee) along with a video walkthrough. Vettury compliance staff always review and approve before the listing goes live — this path is never auto-approved.
Property not found in records, or below-threshold match
Vettury compliance staff conduct manual review — typically within 24 hours.
Property ownership data is sourced from RentCast, a national public property-records aggregator. Vettury uses this data solely for ownership verification purposes and does not use it for any consumer reporting function under the FCRA.
05

Platform Access Flow

For Travelers:

Step 1 — Free Account
Create a free account with your basic information. No payment required.
Step 2 — Identity Verification
Complete government ID verification through Stripe Identity. Free. Required before membership payment.
Step 3 — License Verification & Membership
Where applicable, your professional license is confirmed as active and in good standing via Nursys. Once identity and license verification are complete, you purchase your annual membership. Vettury does not run a background check on travelers as part of this step — any screening report you choose to obtain and share is between you and Portable Tenant, and between you and the owner you share it with.

You will not be charged for membership until identity verification (and license verification, where applicable) is confirmed.

For Property Owners:

Step 1 — Free Account
Create a free owner account. No payment required.
Step 2 — Identity Verification
Complete government ID verification through Stripe Identity. Free.
Step 3 — Criminal Background Check
Background check conducted by Vettury's licensed screening provider. Results reviewed by Vettury compliance staff only.
Step 4 — Property Ownership Verification
Ownership verified via RentCast public deed records (individual) or document + video upload (entity). Listing saved as draft until approved.
Step 5 — Listing Goes Live
Once all checks are approved, your listing is published and visible to verified travelers. The Verified Owner badge activates on your profile.
07

What Verification Badges Mean

Badge
Who It Appears On
What It Confirms
ID Checked
Travelers & Owners
Government-issued identity confirmed via Stripe Identity
License Verified
Travelers (nursing)
Professional nursing license confirmed via Nursys e-Notify (NCSBN)
Verified Member
Travelers
Identity confirmed + professional license confirmed (where applicable) + membership active
Verified Owner
Property Owners
Identity confirmed + criminal background check cleared + property ownership verified
No badge is awarded without all listed checks passing. Badges are revoked immediately if any underlying verification is withdrawn or fails re-verification.
08

Disputing Verification Results

If you believe any verification result is inaccurate, the following dispute paths are available:

Traveler screening (Portable Tenant Screening Report): Travelers control and dispute their own PTSR directly with Portable Tenant. Vettury does not generate, hold, or modify screening results and is not a party to that report.

Identity verification: Contact Stripe Identity support at stripe.com/support. Vettury does not control identity verification outcomes.

Property ownership (owners): If your name was not matched against the deed, contact admin@securedstays.com with subject line 'Ownership Dispute — [Your Name].' Our compliance team will review manually.

Criminal background check (owners): Dispute directly with the screening provider identified in your notification. Contact admin@securedstays.com to request the provider's contact information.

09

Anti-Discrimination Platform Design

Vettury has made deliberate design decisions to reduce the opportunity for discriminatory conduct on the platform. These decisions are not incidental — they are core to how the platform operates.

No profile photographs. Vettury does not display profile photographs of any user — travelers or owners. Housing decisions are made on the basis of verified credentials, not appearance.

No full legal names. Vettury does not display full legal names of travelers to property owners. Travelers are identified by their platform username only. Travelers may voluntarily share their name in a message — the platform will never require or display it.

Verified status as the basis for connection. All travelers who appear in an owner's inbox are fully verified members who have passed identity verification and, where applicable, license verification, and hold an active membership. Any criminal or eviction history information an owner sees comes only from a Portable Tenant Screening Report the traveler has chosen to share — not from a Vettury-run check — and the verification system, not personal characteristics, is the basis for access.

Message limiting. Traveler messaging is limited to one message per owner until the owner responds. This protects owners from unsolicited volume and ensures that conversations begin on equal footing.

These design decisions are consistent with the Fair Housing Act and HUD guidance on reducing discriminatory housing practices. Vettury property owners agree, as a condition of platform use, to make connection decisions based on verified credentials only.

This document is provided for informational purposes and does not constitute legal advice. For questions about your verification status, contact support@vettury.com.

© 2026 SecuredStays LLC, d/b/a Vettury. A Grimaxca Enterprises LLC company.  ·  Last updated: October 2026